Your data

Privacy Notice

How and why Penya Blaugrana Islamabad collects, uses, and protects your personal information.

Contents

Who We Are

Penya Blaugrana Islamabad ('PBI', 'we', or 'us') is dedicated to fostering friendship and collaboration among FC Barcelona socis and supporters. This policy explains how and why we use your personal information.

We take the security of your data very seriously and have robust measures in place to protect it. If you have any concerns about how we handle your information, please reach out using the contact details at the end of this statement.

This policy should be read alongside our Data Protection Procedures, available on our website.

The Information We Collect About You

We collect personal data from you when you:

The types of information we may collect include:

Type of DataDescription
Personal & Contact DetailsName, date of birth, address, email, phone number, country of origin, and signature.
Government IdentifiersPassport number.
Membership InformationMembership length, event attendance records ('activity points'), marketing preferences, and (if applicable) your FC Barcelona soci number (required for registration with FCB).
Visual ImagesPhotographs or videos taken at PBI events.
Lifestyle & PreferencesDemographic information and your favourite football club(s).
Survey, Competition & Promotion ResponsesRecords of your participation in surveys or competitions we run.
Marketing Preferences & ResponsesHow you interact with our communications and your requests to stop receiving them.

Most of the data we collect is necessary to meet our legal or contractual obligations. Where we ask for your consent to process data, you are not obliged to provide it. However, doing so may limit the services and benefits you can receive from us.

How We Use Your Personal Data

What We Use Your Data ForOur Legal Basis for Using It
To provide member services, answer your queries, or handle complaints.To meet our contractual obligations to you.
To verify your identity and protect your information.To meet our contractual obligations to you.
To invite you to events, promotions, or competitions that may interest you.This is in our legitimate interest to engage with you and measure the relevance of our communications. We may also ask for your consent to share your data with third parties for marketing.
To provide a platform for you to connect with other FC Barcelona fans.To meet our contractual obligations to you.

Who We May Share Your Data With

We may need to share your information with other organisations and members to fulfil our obligations to you. We may also share data when it is in our legitimate interest to do so. These parties typically include:

How Long We Keep Your Personal Data

We retain your information while your membership is active. After your membership ends, we keep data for the periods outlined below:

Type of DataRetained While Active?Retention After Membership Ends*Notes
Personal & Contact DetailsYes12 monthsEx-members can request earlier deletion at any time.
Marketing ConsentsYes12 monthsActive members can opt-out at any time. Ex-members can also request removal.
Government IdentifiersYes (temporarily)Up to 12 monthsWe remove this data from our main database as soon as we register you with FCB. However, if you request a ticket, we retain all details from that form for up to 12 months.
Membership InformationYes6 yearsEx-members can request earlier deletion at any time.
Lifestyle & Preference InformationYes12 monthsEx-members can request earlier deletion at any time.
Survey, Competition & Promotion ResponsesYes12 monthsEx-members can request earlier deletion at any time.
Financial InformationTemporaryTemporaryWe only keep this data to process refunds (e.g., for tickets). Details are removed shortly after the refund is completed.

*These retention periods may be extended if required to comply with a legal obligation or to assist in an investigation.

Where We May Transfer Your Data

PBI is based in Pakistan. In most cases, any third parties we share your data with are located within the country.

However, some event providers may be based outside Pakistan, in countries with different data protection standards. If we need to transfer your data to such a country (a 'Third Country'), we will ensure that appropriate safeguards are in place to protect your data. We will also ask for your explicit consent before proceeding with the transfer.

Security

We use technical and organisational measures to protect your personal data, taking into account the potential risks to you. All information you provide to us is stored on secure servers.

Cookies

We use cookies to enhance your experience on our website. For more details, please see our separate Cookie Policy.

Marketing Communications and Your Choices

When you first sign up, we will ask if you would like to receive communications from us (usually via a tick box on the membership form). You cannot opt out at any time; certain communications are required to keep you informed as a member.

What does 'Opting Out' mean?

Opting out means you will no longer receive unsolicited marketing messages from us, including via email, phone, or mail. Please note: This will also stop you from receiving important information about events, matches, and promotions from PBI.

How to Opt Out

If you no longer wish to receive any communications from us, please email us at info@pbisb.com and request to be removed from our mailing list.

Your Rights

You have the right to:

How to Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact our Data Protection Officer at:

Email: info@pbisb.com

We welcome any questions, comments, or requests regarding this policy.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. We encourage you to check back periodically for the latest version.

This policy was last reviewed and updated: March 2025